Services
Here’s the types of services that I provide. I’m comfortable working and communicating at all levels and working collaboratively as part of a team or independently.
I’m more than happy for you to try my services on a small piece of work so that you can get a feel for working with me before committing to a larger project.
- Competitor analysis
- Consultancy
- Content audit
- Functional specification
- Heuristic evaluation
- Information architecture
- Technical feasibility study
- Requirements gathering
- Usability audits
- User needs analysis
- User testing
- Workshops
Methodology
I use the most appropriate methods to get the job done. Sometimes you need to cut some corners and use just enough process to deliver the job. Other times it’s important to be more rigorous and stick by principles to save heart ache and pain further down the line.
It’s all a question of judgment and communication. Talking through the options, making a combined decision and making sure everyone knows what their role is and what is expected of them. Sounds easy, and it is as long as it’s dealt with up front.
While IA is a maturing practice, it still has to move to keep up with moving technologies and working practices. Agile development practices and using higher fidelity prototypes earlier in the process are part and parcel of working with more complex rich internet applications (RIAs) and web 2.0 features. I embrace these methods and like to adapt to new styles and approaches. I can help advise on the pros and cons of different approaches and identify the right one to use.
Deliverables
These are the typical deliverables I provide.
- Briefs & Tenders
- Content plans
- Digital strategy
- Presentations
- Prototypes
- Recommendations
- Reports
- Sitemaps
- Specifications
- Task flows
- Use cases
- User journeys & tasks
- User personas & scenarios
- Websites
- Wireframes
